尊敬的新老客户：

shouxianmalatangxianhuawangquantiyuangongzhuyuangeweixinchunyukuai，yezhutianxiayouqingrenzhongchengjuanshu、aiqingtianzhangdijiu！yinxianhuadejierixingfeichangqiang，qingrenjieyishixianhuaxingyejiaofanmangderizi，malatangxianhuawangzaijileileduoniandegaofengqisonghuajingyandejichushang，weiquebaokehuyudingdeqingrenjiexianhuanenganshibaozhipeisong，tezuoruxiashengming:

1.关于鲜花预定：

shoushichanggongqiuguanxideyingxiang，qingrenjieqijian（2yue9rizhi15ri）huacaijiagehuiyizhishangyang，yixiedifangshenzhihuichuxianhuacaiduanque、renshoubugoudeqingkuang。suoyiruguokehutiqianyudingxianhua，womengedifendianjiangtizaoyudingjihuahuacai，kongzhijiage，tiqiananpairenshoujisonghuaxianlu，jijieyuechengbenhuibaojikehuyenengyouxiaodichulidingdan。

yinciwomentuichulebutongshijianduanzhixingbutongyouhuidejiagezhengce，yuezaoyudingyouhuiyueduo。xuyaoqingrenjiedinghuadekehu，qingzaiwomendeqingrenjiezhuanchangjinxingdinggou，yipingshijiagejiangwufazaiwomenwangzhandinggouchenggong，jutiyouhuizhengcezaiwomenwangzhanshangjunyoushuoming。

qingrenjieqijian，lvzhiwomenzantingpeisong。

2.关于付款：
qingrenjieqijianwomenyilvshixianshoukuanhousonghua，suoyouyouxiaodingdanjunshiyiquerenbingfukuandedingdan。

qingrenjieqijian，youyurenshouanpaibuguolai，tingzhishangmenshoukuanfuwu，ninkeyixuanzewangshangfukuan、yinxinghuikuan、atmjizhuanzhang。guowaikehuruofukuanruoyourenheyiwen，qingyidingjishidianhualianxiwomen。

qingrenjiedinghuarenduo,womenbunengyiyiduixiadankehudefukuanjinxinggendan,qinghuikuanchenggongkehujishitongzhihuikuanxinxi,womenquerenshoukuanhoujishichulinindedingdan.yimiandaozhiyinweidingdanbaoheersongdabulenindedingdan.fukuanchenggongmeiyoujishitongzhidedingdanwomenyouquanbuyuanpaipaisong.

3.关于配送

womendepeisongfanweibaokuosuoyoudedazhongchengshi，danshiyouxiepianyuanjiaoqu、xianchenghuozhexiangzhencunzhuang，zeqingwubihewomenlianxiquerenshifoukeyisongdajisongdajiashoudepeisongfeiyong，querenzhihoudefukuanfangcaiyouxiao。

qingrenjieshusonghuagaofengqi，womenchengnuodingdanjiangzaiqingrenjiedangrisongda，danbubaozhengjutimougeshijianduanneisongda。genjuwomenyiwangdefuwujingyan，juedaduoshudingdankeyianzhaokehuyudingdeshijiansongda，gebiekehuyinweijiaotongbubianli、dizhibuqingchujidianhuawufalianxishangeryanchipeisong。

ruoninyoutebiexuqiuxuyaodingshisongda，qingzhishaotiqianyitianyuwomenquerenbingchenggongxiadingdan，bingzaixiadingdanshixuanzejiashangdingshifuwu，womenjiangdachengnindeyaoqiu。

dangtiansonghuadedingdanguoduo，songhuadecheyichuqujiushijigexiaoshi，suoyiwomenwufayiyilijifankuisongdaqingkuang，danhuijinliangduidinghuarenfankuidangtiandexianhuasongdaqingkuang，womenhuizaidangtianxiawu6diandao8dianqijiantongyianpai。

qingrenjieqijian，quanguoxianhuaxuqiuliangjuzeng，mouxiehuacaiduanqueshihenchangjiande，ruguonindinggoudehuashuzhongchuxianmouzhonghuacaiduanqueshi，womenjiangjinliangzaibuyingxiangninsuoxuandexianhuaxiaoguodeqingkuangxia，anzhaoyuyixiangtong、jiazhixiangtongdetidaiyuanzedaiti，erduiyuzhuhuaduanquedexianxiang，womenjiangzaizhengqiunindeyijianhoujinxingchuli。

4、订单处理

womenjianganzhaojiedan（yifukuandedingdanweiyouxiaodingdan）shunxu，chulinindedingdan。qingrenjieqijianruguodingdanchaochufuhe，womenjiangjishitingzhishouliqingrenjiexindingdan，yiquebaokehuyitijiaodingdanzaiqingrenjiezhunquejishidesongdashouhuarenshouzhong。

weilejinzaosongdanindexianhua,suoyoudingdandouhuijishianpaidaogedihuadian。ruoshouhuarendizhibiangengdanzaitongyichengshi，qingtiqianyitiantongzhiwomenxiugaipeisonglianxifangshi。ruoshouhuarenbiangenglesonghuachengshi，zezhishaoyaozai12riqiantongzhiwomenfangcaiyouxiao。

5.服务承诺

bendianjiangyibaomandereqingzhuanyedefuwuweininzuohaoaiqingdeshizhe，suosongxianhuabaozhengdouyouzhuanyehuayishianzhaotulichazhi，kuanshipiaoliang，huacaixinxian，songhuafuwureqingzhoudao。wangzhandingdan24xiaoshiweininfuwu，rengongjiedaishijianwei8：30～wanshang11：30；songhuashijianweizaoshang9dianzhiwanshang8dian。

youyusongdafanweichaoxian，qiemeiyouhewomenquerendanyijingfukuandanwufaanpaidedingdan，womenhuizai2yue15ritongyibanlituikuan。

ruoyinwomendezhilianghuofuwuwentizaochengdedingdanwenti，womenjiangzai3rineiweininbanliquanetuikuanbingchengnuozaihouxude3geyueneiweininmianfeiweininbusongyicitongyangdehuashu，bingdaininzhiqian。